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FAQ

1. What is Endurr BD?

Endurr BD is a trusted online marketplace offering a wide range of products, including electronics, gadgets, home essentials, and more. Our goal is to provide a smooth, reliable, and affordable shopping experience for all customers

2. Are all products sold on Endurr BD original?

Yes. We only offer authentic and verified products from trusted suppliers and brands. Each item goes through a quality check before being listed on our store.

3. How long does delivery take?

Delivery usually takes 1–5 business days, depending on your location and product availability. You will receive updates via SMS or email once your order is shipped.

4. What payment methods do you accept?

We accept multiple forms of payment, including:

  • Cash on Delivery (COD)

  • Mobile Banking (bKash, Nagad, Rocket)

  • Debit/Credit Cards

  • Online Payment Gateways

5. Can I return or replace a product?

Yes. We offer an easy return and replacement policy, depending on product category. If you receive a defective, damaged, or incorrect product, contact us within 48 hours for assistance.

6. How do I track my order?

You can track your order through your account dashboard or using the tracking link sent to your email/SMS once the order is shipped.

7. Does Endurr BD offer warranty?

You can reach us through:
📞 Hotline: 
📧 Email: 
💬 Live Chat: Available on the website during business hours.

9. Do you offer discounts or promotions?

Yes! We regularly offer seasonal sales, coupon codes, flash deals, and member-only discounts. Follow us on social media or subscribe to our newsletter to stay updated.

10. Is my personal information safe with Endurr BD?

Absolutely. We use secure payment gateways and encrypted systems to keep your personal data protected at all times.